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CMD Recruitment

To provide analytical and creative insight to create simple, effective services, interfaces, and customer centric experiences. You’ll work collaboratively with other members of the digital team and the wider business to ensure that products and services meet customer needs. You’ll be required to understand the business requirements and any technical solutions, as well as be responsible for conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes to ensure a great user experience.

You’ll join a highly Agile team at a key stage in refreshing our approach to transformation: with this brings genuine opportunities to work cross-functionally across our brands to impact the UX for our range of digital products, share ideas and solutions and help to drive the development culture forwards.

Ensure UX deliverables meet both project objectives and the needs of the user, including approval responsibility for UX deliverables.

  • Execute the UX vision and manage projects, including:
  • Running UX projects
  • Set up and execute discovery workshop
  • Evaluate user needs, preference, and performance, e.g., conducting usability tests, research, expert reviews, and surveys.
  • Analysing research and distilling the results into an actionable form, e.g., user requirements, experience maps, presentations, journey flows, task models.
  • Gaining internal and external stakeholder feedback and buy-in, e.g., running workshops and interviews.
  • Documenting the user experience, e.g., creating & presenting wireframes and prototypes, user journeys, personas, information architecture, and reports.


    • Job type: Contract
    • Location: Swindon
    • Date posted:
    • Salary: £30000 - £40000