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CMD Recruitment

Sales Call Handler

Hybrid working – Half of the week working from home and half of the week in the office in Central Bath

£19,500 per annum + a bonus scheme of around £250 every quarter

Full-time, permanent

Monday to Friday -
9am – 5.30pm – 3 days a week
10am – 6:30pm – 1 day a week

11am – 7:30pm/11:30 – 8pm – 1 day a week – This will alternate each week

1 Saturday or Sunday in every 4.

Are you looking for a new and exciting role in which to progress your career?
Have you gained exceptional customer service experience, perhaps within Hospitality or Retail sectors?
Are you looking to break into an office environment for the first time?
Are you interested in joining a multi-award-winning organisation that can offer a genuine career path?

Due to company growth and internal staff promotions, our client is currently looking to recruit motivated and proactive Sales Call Handlers (Sales & Customer Service Advisors) to join their friendly and professional Sales Call Handler team. The role involves dealing with high volume inbound and outbound calls, providing excellent customer service to their clients, whilst building a strong rapport.

The company is a multi-award-winning financial services organisation based in the heart of the beautiful and vibrant city of Bath. 

General Duties

  • Answering inbound/making outbound calls and assisting customers with specific enquiries
  • Create further interest in the company’s services by advising the customer on the services and products available
  • Provide a high level of personalised customer service
  • Manage and update in-house CRM system

Essential Requirements

  • Previous experience within hospitality, retail or customer service environments 
  • Excellent communication skills, both written and oral
  • Good working knowledge of IT systems
  • An ability to deal professionally, calmly and tactfully with customers and maintain strict confidentiality at all times
  • Highly motivated and a real ‘people person’

To be considered for this great opportunity, you must have an excellent telephone manner, great attention to detail, be a proven team player, computer literate, have boundless enthusiasm and the tenacity to meet and exceed targets.

Successful applicants can look forward to a competitive salary, comprehensive ongoing training and support and genuine opportunities for career progression.

If you are looking to take your skills to the next level or have just left higher education and are looking to start your professional career don’t hesitate to apply today!

    • Job type: Permanent
    • Location: Bath
    • Date posted:
    • Salary: £19500 - £19500