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CMD Recruitment

Our client is actively looking for an ERP Application Support Analyst to join their existing support team. This is a great opportunity to work for a fast-paced and exciting organisation. They have a requirement for an analyst who has experience with D365 Business Central.

My client is ideally looking for someone with Ms Dynamics or Business Central experience however they are open to candidates with other ERP knowledge, preferably cloud-based solutions.

The role will offer a hybrid approach to working with 2/3 days remote and office working. The position would suit a curious and enthusiastic individual. The position would appeal to someone who is happy to provide 1st-3rd line triage services whilst also getting involved in the ERP implementation programme.

Key Skills & Experience:

  • Previous ERP support experience using Microsoft Business Central, Microsoft Dynamics AX or similar cloud-based ERP systems.
  • Ideally have some experience in using Microsoft SQL Server and related technologies (advantageous).
  • Knowledge of the software development lifecycle.
  • Experience in PC troubleshooting and technical skills including some knowledge of- Windows operating systems, Active Directory, and basic all-around IT support.
  • A team player and someone who uses their initiative when necessary and can work independently.
  • High interest in IT and learning how systems/software/hardware work.
  • Great interpersonal skills and being able to work well with people at all levels across the business.
  • Self-motivated, analytical thinker who is good at problem-solving, identifying patterns, and applying them.

Responsibilities:

  • Support our ERP system Microsoft Dynamics AX 2009 for sales, purchasing, and finance.
  • Process support calls in-person, over the telephone, or via our ticketing system.
  • Engage with business users to determine the nature of any problems they encounter.
  • Plan and undertake scheduled system testing and maintenance.
  • Assisting as an IT analyst with several ongoing IT projects.


    • Job type: Permanent
    • Location: Swindon
    • Date posted:
    • Salary: £28000 - £32000