CMD Recruitment
Customer Service Coordinator
3+ Month Temporary Contract
Full Time Hours & Office Working
Melksham
Up to £13.00 per hour
Are you immediately available and interested in a temporary contract?
Have you gained good previous customer service / administration experience?
Do you possess good IT skills?
Do you have your own transport?
If you have answered “Yes” to all of the above, then I would very much like to hear from you!
Our client is looking for an experienced Customer Service Coordinator to accurately process customer information, purchase orders, delivery schedules, sales orders, quotes and order acknowledgements.
You will also be a customer advocate, promoting the needs of the customer within various departments.
Key responsibilities will include:
* Accurate and timely processing of customer information, Purchase Orders, Delivery Schedules, Sales Orders, Quotes and order acknowledgments.
* Be a Customer Advocate, promoting the needs of the customer within internal departments.
*Liaise with other departments through email, telephone and face to face to resolve issues relating to service delivery.
* Daily service delivery communications with customers.
Candidate Specification:
* Previous Customer Service / Administration experience.
* Very good rapport building skills.
* Strong organisation, time management, prioritisation and administrative skills.
* Experience of achieving or supporting the achievement of business KPIs.
* Good IT skills including Outlook, Word and Excel.