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CMD Recruitment

Customer Service Administrator

£21-22K  per annum

Salisbury, Wiltshire

Permanent

Do you have a strong background in administration/customer service? Do you love working within a busy team, where no two days are the same? If the answer is YES, then this could be the position you have been looking for!

Working in partnership with my client, we are looking to recruit an experienced Customer Service Administrator to join their well-established team in Salisbury You will be providing support the team and be the first point of contact for customers / clients, dealing with queries and complaints.

Duties:

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  • Monitor and maintain the in-house system
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  • Deal with enquiries
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  • Keep and update records
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  • Logging calls, complaints and requests
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  • Prepare reports
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  • Generate paperwork for the team
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Person Specification:

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  • Previous administration / customer service experience
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  • Professional and personable telephone manner
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  • Able to work under pressure and to timescales
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  • Excellent communication and organisational skills
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  • Sound knowledge of Microsoft Office
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Hours of work will be Monday to Friday 8.30am – 5pm (37.5 hours per week).

Due to the client’s location having your own transport would be beneficial.

CMD Recruitment endeavour to respond to all applicants via email or phone to inform you of the outcome of your application.

 


    • Job type: Permanent
    • Location: Calne
    • Date posted:
    • Salary: £23000 - £23500